> Documentation index: https://www.gentoon.ai/llms.txt

# Yearly plans

Pay for a whole year at once and save — when you get your credits, how renewal and switching work, and how early-cancellation refunds are calculated.

https://www.gentoon.ai/en/help/credits-and-billing/annual-billing · Last updated October 30, 2026

## Overview

With a yearly plan, you pay for 12 months at once, and in return it’s **at least 10% cheaper** than paying monthly 12 times. It’s available on the **Lite** plan and above, and you can sign up only on the **Pricing** page of the website.

You pay once a year, but **credits are refilled every month** at your plan’s amount. You don’t get a whole year of credits at once, and unused plan credits don’t carry over to the next month. Credits you buy separately aren’t affected.

## Where to find it

The **Monthly** / **Yearly** switch at the top of the **Pricing** page usually starts on **Yearly**, so you see yearly prices right away. If you see monthly prices, choose **Yearly**. Each card shows the monthly equivalent, the total charged once a year, and how much you save.

![The Monthly / Yearly switch on the pricing page](https://pub-6e5feb091fa740fa80f3a5a12a895d23.r2.dev/help-center/shots/en/pricing-page.9e9fa7df.1x.webp)
*The **Monthly** / **Yearly** switch on the pricing page*

## Subscribing yearly

1. On the **Pricing** page, make sure **Yearly** is selected.

   ![On the Pricing page, make sure Yearly is selected.](https://pub-6e5feb091fa740fa80f3a5a12a895d23.r2.dev/help-center/shots/en/pricing-page.9e9fa7df.1x.webp)
2. On the plan card on **Pricing**, check the yearly total, the automatic renewal, and the early-cancellation refund rules, then click the button.

   ![On the plan card on Pricing, check the yearly total, the automatic renewal, and the early-cancellation refund rules, then click the button.](https://pub-6e5feb091fa740fa80f3a5a12a895d23.r2.dev/help-center/shots/en/pricing-page.9e9fa7df.1x.webp)
3. Once payment is complete, your plan applies right away. In **Account** › **Subscription**, **Billing cycle** shows **Yearly**, with **Next credit refill** shown separately next to it.

   ![Once payment is complete, your plan applies right away. In Account › Subscription, Billing cycle shows Yearly, with Next credit refill shown separately next to it.](https://pub-6e5feb091fa740fa80f3a5a12a895d23.r2.dev/help-center/shots/en/settings-subscription.0987dcfa.1x.webp)

> **Note:** **Next Payment** is the renewal date when your current yearly term ends, and **Next credit refill** is when next month’s credits arrive. Except in the last month of the term, they’re different dates.

## Automatic renewal and reminders

Yearly plans renew automatically every year and are charged to your saved payment method. We email you **30 days and 7 days before** renewal with the renewal date and the amount that will be charged. These emails are sent regardless of your notification settings.

## Making changes during a yearly plan

- **Upgrade** — choose a higher plan on **Pricing**: the difference for the remaining time is charged right away, and your renewal date stays the same. This month’s credit limit goes up in proportion to the days left in this month, and from your next refill you get the new plan’s full amount. The confirmation window shows the charge and your credit limit before you pay.
- **Downgrade** — choose a lower plan on **Pricing**. It takes effect when your current yearly term ends, and a full year of the lower plan is charged that day. Until then, you keep your current plan.
- **Switch to monthly** — choose **Monthly** in the switch at the top of the **Pricing** page, and your current plan’s card shows **Switch to monthly when your year ends**. Schedule it there, and your plan becomes monthly when the yearly term ends.
- **Switch from monthly to yearly** — on **Pricing**, with **Yearly** selected, click **Switch to yearly from your next billing date** on your current plan’s card. It takes effect on your next billing date, when a full year is charged.

## Canceling

1. In **Account** › **Subscription**, click **Cancel Subscription**.

   ![In Account › Subscription, click Cancel Subscription.](https://pub-6e5feb091fa740fa80f3a5a12a895d23.r2.dev/help-center/shots/en/settings-subscription.0987dcfa.1x.webp)
2. Under **How to cancel**, check the option to use your plan until the yearly term ends and then cancel. It only turns off automatic renewal. To end now and get money back, ask through the **Contact us** link in the note below it. Within 7 days of paying, it’s handled as a withdrawal from the purchase; after that, as an early-cancellation refund.
3. Click **Cancel subscription** to schedule the cancellation. A message shows how long you can keep using your plan.

- If you cancel at the end of the period, only automatic renewal is turned off. Until the year you paid for ends, **you keep getting your plan credits every month.**
- Request an early-cancellation refund through **Contact us** in the cancel window or by emailing service@gentoon.ai. We check it and refund your original payment method. Even after the refund, you can keep using your plan until this month’s credit period ends, and then it ends.
- If you withdraw from the purchase within 7 days of paying, your plan ends at that point and your remaining plan credits are removed.

## How early-cancellation refunds work

| When you cancel | What you get back |
| --- | --- |
| Within 7 days of paying (withdrawal) | The amount you paid minus only the credits you actually used. One month of credits is valued at one-twelfth of the payment. There’s no cancellation fee |
| After that | The months you’ve already used (months you received credits for, including the month you cancel) are recalculated at the monthly price and subtracted from what you paid. Then 10% of what’s left is deducted, and you get the rest back |

> **Note:** If the calculation comes to zero or less, you don’t get money back, but you’re never charged anything extra. If you paid in US dollars, any tax added at checkout is refunded in the same proportion.

> **Note:** Yearly plans paid before October 3, 2026 (Korea time) follow the earlier rule: you get back the months you haven’t used, with no cancellation fee.

The exact rules are in [Article 6-2 of our Terms of Service](https://www.gentoon.ai/en/terms#annual).

## FAQ

**Do I get a full year of credits at once?**

Yearly plans still get their credits month by month. You pay once, but credits are refilled every month at your plan’s amount. You can see the next refill under **Next credit refill** in **Subscription**.

**What happens to the remaining months’ credits after I cancel?**

If you cancel at the end of the period, you keep getting credits every month until the year you paid for ends. If you got an early-cancellation refund, your plan ends when this month’s credit period ends; if you withdrew within 7 days of paying, it ends right away.

**I want to undo my cancellation.**

Before the renewal date, you can undo it with **Keep subscription**. You’ll find it in **Subscription**. If you received a refund for this payment, the cancellation can’t be undone.

**How long does a refund take?**

Refunds go back to your original payment method once we’ve checked the request, and we email you the result. Depending on your card company, it can take a few more days for the money to show up.

## Related articles

- [Plans at a glance](https://www.gentoon.ai/en/help/credits-and-billing/plans)
- [Change your plan — upgrade, downgrade, or switch billing cycle](https://www.gentoon.ai/en/help/credits-and-billing/change-plan)
- [Cancellation and refunds](https://www.gentoon.ai/en/help/credits-and-billing/cancel-and-refund)