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How to sign in

Sign in to GenToon with Google, Apple, Kakao, or a code sent to your email — plus what to check when you first sign up and fixes for common sign-in problems.

Last updated October 30, 2026

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Overview

GenToon doesn’t use passwords. You can sign in with a Google or Apple account or with a 6-digit code sent to your email, and on the Korean site you can also use a Kakao account. The first time you sign in, your account is created as soon as you agree to the sign-up terms.

Sign-in methodGood to know
Continue with GoogleAvailable in every language
Sign in with AppleAvailable in every language
Continue with KakaoOn the web, shown on the Korean site only
Email codeSign in with a 6-digit code sent to your email. No password needed

Where to find it

Click Log In in the top-right corner to open the Sign in to GenToon window. On a phone-sized screen, tap the sign-in icon in the top-right corner instead. The window has the same buttons as the sign-in screen below.

The Sign in to GenToon screen

Signing in with Google, Apple, or Kakao

  1. On the sign-in screen, click the button for the account you want to use.

  2. In the window that opens, sign in to that service and allow GenToon to use your information.

  3. If it’s your first time, the Finish creating your account window appears. Agree to the items you need and click Agree and sign up to finish.

Signing in with an email code

  1. On the sign-in screen, enter your email address in the Email address field and click Send code. In the GenToon app, tap Continue with email, agree to the required items, and tap Agree and continue to open the email field.

  2. Enter the 6-digit code from the email — it’s checked as soon as all 6 digits are in. If the screen doesn’t move on, click Verify.

  3. If you’re using that email for the first time, the sign-up consent window appears, and your account is created once you agree. In the app, it’s created right away with the consent you gave at the start.

When you first sign up

  • Agreeing to the Terms of Service (including the age requirement) and to the collection and use of personal information is required.
  • Receiving promotional messages (check-in reminders, deals, events) by email and app notification is optional. You can sign up without it and change it later in Notification settings.
  • If you just close the consent window, sign-up isn’t finished. The window appears again the next time you sign in.
  • New accounts start on the Free plan and get 150 credits every month.

Good to know

FAQ

I’m not getting the code email.
Code emails often land in the spam or promotions folder. School and work mailboxes can delay or block outside mail, so wait a few minutes or try a personal email address. You can also use another sign-in method.
It says my sign-in has expired.
The sign-in window expires if it’s left open too long. Start again from the sign-in screen.
I forgot my password.
GenToon doesn’t use passwords. Sign in with the method you first signed up with, or get a code sent to the email you signed up with.
I deleted my account and can’t sign up again with the same email.
After you delete your account, you can’t sign up with the same email for 30 days. Delete your account

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