Help topic
Plans & credits
How credits work, top-ups, plan changes, cancellations and refunds
- Plans at a glanceCompare every plan from Free to Premium: price, monthly credits, how many characters you can keep, and watermarks.
- How credits workWhat credits are spent on and how much, the order plan, purchased, and gifted credits are used in, and where to check your balance.
- View your credit historySee when and where you spent or received credits in “Recent credit history,” and learn how to read each line.
- Buy creditsHow to buy credit packs when you run low on plan credits — on the web and in the app.
- Change your plan — upgrade, downgrade, or switch billing cycleWhat happens when you upgrade, downgrade, or switch between monthly and yearly: when it takes effect, what you’re charged, and what happens to your credits.
- Yearly plansPay for a whole year at once and save — when you get your credits, how renewal and switching work, and how early-cancellation refunds are calculated.
- Cancellation and refundsHow to cancel your plan, what changes when you do, and refunds by situation: within 7 days of paying, purchased credits, and in-app purchases.
- Payment history and receiptsWhere to see your past payments, and what to do when you need a receipt, tax invoice, or other document, depending on how you paid.
- Redeem a couponHow to redeem a plan pass or credit coupon code, and how each type of coupon applies and ends.
- Earn free creditsThe main ways to get credits without paying: daily check-ins, community activity, your first posts, inviting friends, and achievements.
